Frequently Asked Questions

Frequently Asked Questions

Where are you located?
We are a family-owned business located on a working homestead in Alabama. Many of our products are grown, crafted, or packaged right here on our homestead.

Do you grow your own herbs?
Yes! We grow many of the herbs we sell whenever possible. Some specialty herbs and ingredients are sourced from carefully selected suppliers who meet our quality standards.

Are your products natural?
We strive to use high-quality, natural ingredients in everything we make. Individual product descriptions list all ingredients so you know exactly what you're purchasing.

Do you make your own soaps?
Yes. Our handcrafted soaps are made in small batches with quality ingredients and careful attention to detail.

How long will it take to receive my order?
Most orders are processed within 2–5 business days. Shipping times vary depending on your location and the shipping method selected at checkout.

Do you ship throughout the United States?
Yes! We currently ship to customers throughout the United States.

Can I return an item?
If there's a problem with your order, please contact us as soon as possible. We want every customer to be happy with their purchase and will work with you to resolve any issues.

Are your herbal products intended to diagnose, treat, cure, or prevent disease?
No. The information provided on our website is for educational purposes only and has not been evaluated by the FDA. Our products are not intended to diagnose, treat, cure, or prevent any disease. Always consult your healthcare provider before using herbal products, especially if you are pregnant, nursing, taking medications, or have a medical condition.

Can I ask questions before placing an order?
Absolutely! We're always happy to answer questions about our products. Feel free to contact us before placing your order.

Do you offer custom orders?
For certain products, yes. If you're looking for something specific, contact us and we'll let you know if we can create a custom order for you.

Do you offer wholesale pricing?
We hope to offer wholesale opportunities in the future. If you're interested in carrying our products, please contact us and we'd love to talk.

Why should I buy from Valley of Field Herbals?
Because when you shop with us, you're supporting a real family living and working on a homestead in Alabama. We believe in quality, honesty, education, and helping people reconnect with herbs and traditional skills.